Dear Valued Client,

We are writing to inform you as a client we serve who has healthcare coverage through Anthem, that Jefferson Center for Mental Health is transitioning out of Anthem’s network of providers as of July 21, 2025.  

We understand that this news may be concerning. Our decision to terminate this contract has not been made lightly, but unresolved challenges to be paid adequately and in a timely manner impact our ability to sustain services to Anthem members. We have always strived to deliver the highest quality of care and support you and our communities, and this change is necessary to ensure we can continue to do so.

We deeply regret the distress this may cause. We are committed to ensuring a smooth transition for all clients who are impacted by this change, with a few options to consider: 

• You can choose to stay with Jefferson Center as a self-pay client. The cost change may be substantial, so we encourage you to reach out to our billing office at 303-432-5050 or insurance@jcmh.org to discuss your situation, your coverage, and this change.
• Contact our Central Navigation team at centralnavigation@jcmh.org to help connect with other in-network providers. 
• Reach out to Anthem to review coverage options. 

Please know that your health and wellbeing are of utmost importance to us. We remain dedicated to providing you with exceptional care and support and will continue to do so throughout this transition period and beyond.

Thank you for your understanding and continued trust in Jefferson Center for Mental Health. If you have any questions or need assistance, please do not hesitate to contact us.

Sincerely,

Jefferson Center for Mental Health